... clicked and expected it to go away, when clicked it just disappeared then imediately returned further cliking on the OK button made no difference All other windows for Templot were disabled awaiting a response from clicking the OK button The only way out of this situation was to use task manager which said templot was awaiting a response Task Manager shut Templot down at the second time of asking It appears the cause was the .sk9 file had been corrupted or its contents removed by my Sky emailserver probably due to its size being greater then what they allow 146_270621_450000000.jpg We overcome the email problem by downloading the file via the RMweb server posted: 27 Mar 2012 13:23 from: Paul Boyd Hi Martin You asked: What other software do you have running at the same time? I don't think there was anything else running (apart from the myriad background processes) but if this happens again I'll make a note. I've seen the issue where I was asked to save a box file (despite having just done so) but it did close when I saved it again. Ian ...