Password problem

Phil O

Hi Martin,

I have a problem trying to login on my phone, it doesn't like my password for some reason. I was out and about yesterday and couldn't login as I was getting an incorrect password message. I have remembered to check it this morning and still get the error message despite logging on ok with my laptop.

As I see it, I may need to change my password and hope that it will work on my phone.

Many thanks.
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Martin Wynne

West of the Severn UK
Please do not send requests for help direct to me via email.

Post your questions on the forum where everyone can see them and add helpful replies.
Hi Phil,

Sorry you are having problems.

Just tried logging in on my Android phone and it is working ok. So I don't know what the problem may be on your phone, sorry.

Unless you are planning to post sensitive information on here, there is no need for great security. Try changing to a short password which is easy to enter on the phone. I find trying to enter complex passwords on a phone keypad is almost impossible without making mistakes. How some folks spend all day on their phone is a mystery to me. 15 minutes of trying to get the thing to do what I want is about my limit. :(


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