Templot Club Archive 2007-2020
|
|||
| author | remove search highlighting | ||
|---|---|---|---|
|
posted: 21 May 2012 14:23 from: Brian_G
click the date to link to this post click member name to view archived images |
Hi, I'm a new user of Templot and have been getting to grips with the layout commands over the last few weeks without any apparent problems, but now that I have tried to print something out for the first time I have hit a snag: my printer consistently hangs up just before ejecting the first page. This leaves the print job in the spooler queue, which will not clear with the usual 'cancel' command, only by running an NT command script in administrator mode to kill the spooler queue. I work in '0' gauge so I appreciate that the number of pages will be large, but I have tried even a basic single default turnout template, covering just two A4 pages, with exactly the same problem. My PC is running XP with Office 2010. The printer is an Epson DX4200 inkjet (incidentally for which it says there are no calibration files). Any ideas what to try next, change settings, etc., would be appreciated. |
||
|
posted: 21 May 2012 14:56 from: Martin Wynne
click the date to link to this post click member name to view archived images |
Brian_G wrote: I have hit a snag: my printer consistently hangs up just before ejecting the first page.Hi Brian, It is not intended to print anything until you click either the omit all remaining pages button or the print all remaining pages button. Until then, clicking the print page or omit page buttons in sequence simply tells Templot which pages you want, it doesn't start or finish the print process. The dialog has been that way for years, but several times recently new users have got confused. If the above doesn't solve the problem, what print quality have you set? If the printer is set for photo-quality the spooler will very likely hang when printing several full page templates. 300dpi or 600dpi is fine for track templates. Higher resolutions, especially photo-quality printing, require massive amounts of memory for multiple-page printing. The printer is an Epson DX4200 inkjet (incidentally for which it says there are no calibration files).The idea is that you create the calibration files yourself.  Click the output > printer calibration > calibrate printer... menu item or press SHIFT+F5. regards, Martin. |
||
|
posted: 22 May 2012 20:38 from: Brian_G
click the date to link to this post click member name to view archived images |
Hi Martin, Sorry, that is not the answer to the problem. I was creating the print file correctly and, as I said, a deafult 0 gauge A6 turnout is only 2 pages totalling 128KB of data. I tried setting the printer to almost the lowest resolution (text) and got the same result: the printer prints almost to the end of the first page then hangs up. The printer works fine in every other app, so I saved the same default A6 turnout to a pdf file (98KB): this prints with no problems, therefore this confirms my suspicion that there is some kind of problem with this release. I can use this as a work-around in the meantime but I would obviously rather it worked as intended. Regards, Brian |
||
|
posted: 22 May 2012 20:48 from: Martin Wynne
click the date to link to this post click member name to view archived images |
Hi Brian, I'm not convinced there is a problem in Templot, as the printing code has not changed in Templot2. I think there may be a problem with some Epson printer drivers, see this recent topic: topic 1926 - message 12604 regards, Martin. |
||
|
posted: 25 May 2012 15:38 from: Brian_G
click the date to link to this post click member name to view archived images |
Hi Martin, I followed your link to the updated drivers suggestion and have installed the latest Epson driver from their website. This makes absolutely no difference: the printer still hangs at the end of the first page. I note also under this condition that the Epson printer utility says it's still expecting to take 2 minutes for the second page even though the spooler apparently has both pages. Did Templot not send the EOF to the spooler? Also when the printer hangs, Templot will not let you just quit, but gets stuck in a loop insisting on saving to file before quitting: if you don't save anything you can't quit except by using task manager to kill the application. I did try the direct printing option to the printer, i.e. without going via the spooler. This crashes Templot when the hangup occurs at the end of the first page but does not leave the printer in a stuck condition. All of this leads me to think that there is something not right with Templot, as all my other applications can print many pages without problems. Any more suggestions? Regards, Brian I tried |
||
|
posted: 25 May 2012 22:10 from: Martin Wynne
click the date to link to this post click member name to view archived images |
Brian_G wrote:Did Templot not send the EOF to the spooler?Hi Brian, Yes of course it does. Templot has been available for over 12 years with many hundreds of users worldwide. The basic printing code hasn't changed in all that time. An error such as that would have been discovered immediately. I just now tried starting Templot2 on WindowsXP, changed to Gauge 0 (GOG-F), and then printed on an Epson printer the default template 4 times -- using the print now! function, and using the normal output > print function, as both the control template and as a background template. It worked perfectly every time, printing and ejecting two A4 pages. As I knew it would, having done the same thing hundreds of times over the years. • Please can you confirm that if you are using the normal output > print functions that you have clicked the print all remaining pages button? Simply clicking the print page button does not control the printer, it merely selects which pages are wanted. Also please confirm that you have not selected the banner/roll paper printing option? There is a new option in Templot2 which pauses before printing the final page of a banner print run, awaiting a click on a dialog. (But if that was the problem you would be seeing the dialog.) How is your printer connected? The Epson printers are notoriously temperamental in all programs when using an old-style printer cable (parallel connection). I came close to dumping my Epson until I discovered that it was transformed by changing to a USB cable. Also, if the printer is a network printer, have you tried connecting it directly to your computer as a local printer? Further than the above I'm not sure I can help you. Since Templot2 became free I have changed my support policy. I test Templot2 on WindowsXP+Intel processor, Windows7+AMD processor, and Ubuntu/Linux/Wine+AMD processor. If it works here on all 3 I deem it to be working as intended. If it doesn't work for a user after that I'm afraid there is not much more I can do to help. Is anyone else having the same problem as Brian, or similar? regards, Martin. |
||
|
posted: 26 May 2012 20:39 from: Paul Boyd
click the date to link to this post click member name to view archived images |
Hi MartinIs anyone else having the same problem as Brian, or similar? Not as far as printing goes - I've been using Templot for 11 years, from Windows 98, XP, Vista, Win7 x32 and now Win7 x64, with an Epson Stylus Color 500, Canon i850, both on USB, an ancient HP Laserjet 4M Plus over a network and now a Canon MP499 on a wireless network. I haven't tried it with the Alps MD-1300 on the parallel port, although I'm sure it'll be fine. Brian wrote: Templot will not let you just quit, but gets stuck in a loop insisting on saving to file before quitting: if you don't save anything you can't quit except by using task manager to kill the application.I have seen this though but not in relation to printing. This was in the early-ish days of TDV and I couldn't recreate it. I'm sure I mentioned this somewhere at the time, but I'm desperately trying to remember what the context was to be able to search! I do remember that Task Manager seemed to have trouble killing Templot, having to "End process" twice. I haven't seen this for quite some time, but it sounds like there is still a lurking problem somewhere. If I get it again, I'll definitely make sure I report it. |
||
|
posted: 26 May 2012 21:14 from: Martin Wynne
click the date to link to this post click member name to view archived images |
Paul Boyd wrote:Brian wrote:Hi Paul,Templot will not let you just quit, but gets stuck in a loop insisting on saving to file before quitting: if you don't save anything you can't quit except by using task manager to kill the application.I have seen this though but not in relation to printing... This is actually intentional. If Templot detects an error in Windows such that it can't be sure that the storage box automatic back-up has worked, it won't let you quit without saving another file, just to make sure. Just click the Save button and Templot will quit afterwards. You can delete the file later if not wanted. Note that Templot2 now includes the current control template in the box file, so this function kicks in even if the storage box is empty. You may be able to exit the loop by storing the control template, after which (if successful) Templot should quit normally. Because this function requires an error in Windows, it is difficult to test, and may need further refinement. If it happens again, please try to recall exactly what happened and report it. Many thanks. I'm a bit mystified by your reference to the Task Manager problem though.  regards, Martin. |
||
|
posted: 27 May 2012 16:11 from: Paul Boyd
click the date to link to this post click member name to view archived images |
Hi MartinThis is actually intentional. If Templot detects an error in Windows such that it can't be sure that the storage box automatic back-up has worked, it won't let you quit without saving another file, just to make sure. Just click the Save button and Templot will quit afterwards.Now you've explained it, it makes a lot of sense as usual! Note that Templot2 now includes the current control template in the box file, so this function kicks in even if the storage box is empty. You may be able to exit the loop by storing the control template, after which (if successful) Templot should quit normally.I have a feeling that was where I got stuck - something along the lines of "but there's nothing to save", forgetting about the control template. Cheers |
||
| Please read this important note about copyright: Unless stated otherwise, all the files submitted to this web site are copyright and the property of the respective contributor. You are welcome to use them for your own personal non-commercial purposes, and in your messages on this web site. If you want to publish any of this material elsewhere or use it commercially, you must first obtain the owner's permission to do so. |