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topic: 2059Announcement: C&L - Exactoscale
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posted: 17 Sep 2012 22:32

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Information provided by Andrew Jukes for Templot users:

 
PRESS RELEASE – 18 September 2012

An announcement concerning C&L Finescale Modelling Ltd. and Exactoscale Ltd.

C&L Finescale Modelling are to take responsibility for and become the sole supplier of the Exactoscale product range.

Major changes are to take place in the provision of track and other model railway components with the Bristol-based C&L Finescale becoming the sole supplier of the excellent range of products currently provided by Exactoscale.

The Exactoscale products will be incorporated into the C&L range and customers will be able to purchase items for next day dispatch at the C&L website http://www.finescale.org.uk.

The full Exactoscale range of turnout kits, track components, loco, coach and wagon wheels, wagon chassis and gearboxes will remain available. In due course there may be some simplification of the combined range, the aim being to carry the range forward with new developments.

Pete Llewellyn, the owner of C&L said:

“This is an exciting time for customers of both businesses. The changes in management and availability will bring the excellent Exactoscale range to a wider audience and will allow for direct web-based purchasing, with next day dispatch”.

Pete added

“At C&L, we have a good reputation for the breadth of our product range and for the level of our customer service. Exactoscale have been producing top quality components for a number of years and these changes will enable us to improve the standard of our products and
bring together components that complement each other”.

It is ironic how things have turned out for one well known modelling personality, Len Newman, who was the founder of C&L many years ago. After selling the business in the 1980s, Len went on to acquire and run Exactoscale with fellow director Andrew Jukes. Under the new arrangements, Len will now work for C&L as a technical adviser with responsibility for developing and managing new products. Andrew will provide advice and financial support for the development of some long anticipated additions to the Exactoscale track range, but will have no direct involvement in the C&L business.

At Scaleforum on 29th/30th September, both businesses will have separate trade stands for the last time.

Exactoscale will stop processing orders on 12th October 2012. The Exactoscale range will then be moved from Essex to Bristol and added to the C&L web site to allow for direct online purchasing.

C&L will commence responsibility for the Exactoscale range from Monday 5th November, 2012.

Outstanding orders for Exactoscale products and orders received between 12th October and 5th November will be dealt with as soon as possible after 5th November. Customers are requested to wait until 5th November if at all possible and to then make use of the C&L web site’s online ordering facility.

Orders for existing C&L products will not be affected and will be available as normal during this period.

Pete finished by saying:

“Whilst this is an exciting time for us, it is also a daunting prospect as we have to learn the details of hundreds of new products as well as getting them photographed and available on the C&L web site, ready for our start-up on 5th November. There may even be a few teething problems to begin with as our staff become familiar with the new product range, and even where things are located in our warehouse! However, we feel that this is the right time to make this move to enable us to reach a wider audience and further develop the product range”

For further information and regular updates on the implementation of these changes, please see the C&L Website at http://www.finescale.org.uk

posted: 18 Sep 2012 18:01

from:

Paul Boyd
 
Loughborough - United Kingdom

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Thanks for passing that on - that's welcome news :)  Odd that there's nothing on Exactoscale's website though!

posted: 18 Sep 2012 18:12

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Paul Boyd wrote:
Odd that there's nothing on Exactoscale's website though!
I think that's the problem -- Len was too busy trying to keep up with orders to deal with Admin stuff.

It's on C&L's site though:

 http://www.finescale.org.uk/index.php?option=com_content&view=article&id=42:updates&catid=2&Itemid=72

Martin.

posted: 18 Sep 2012 19:04

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Further information from Pete Llewellyn of C&L:

http://www.rmweb.co.uk/community/index.php?/topic/61720-where-can-i-get-exactoscale-products-answer-cl-finescale/#entry788722

posted: 23 Sep 2012 17:44

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Andrew Jukes has asked me to post this updated information for Templot users.


In view of the difficulties being experienced in meeting Exactoscale orders (including the backlog resulting from Len Newman's illness) Pete Llewellyn and Andrew Jukes have decided to accelerate the process of transferring work from Exactoscale to C&L Finescale.

The formal start date when C&L takes responsibility for the Exactoscale range remains 5th November 2012 but the decision to accelerate the transfer means that only a very limited number of orders will he delivered by Exactoscale between now and 5th November. Additionally - and regrettably - we have decided that it will not after all be possible for Exactoscale to appear at Scaleforum next weekend, 29th/30th September.

We are sorry that this step has become necessary but it is now clear that it will be too difficult to carry out our original plan successfully.

Andrew Jukes
Exactoscale Ltd.



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