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posted: 24 Apr 2013 11:01 from: Godfrey Earnshaw
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Hi Martin A couple of days ago I downloaded the latest Templot_2 version 2.07.a. Now, after restoration from sleep mode, if I try to do anything I get the following error message:undefined This has occurred with almost every menu item; in particular the "save all templates" and "exit".This means I can't shutdown so have to resort to "Task Manager" to close Templot. This has not happened with previous versions.I have re-downloaded but it has made no difference. Any pointers Godders BTW your program goes from strength to strength, can't imagine how people work without it.Actually I can you can see it in their trackwork. Additional info: While I was writing it has happened again but due to inactivity not sleep. |
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Attachment: attach_1593_2203_Access_violation.png 354 | |||
Last edited on 24 Apr 2013 11:04 by Godfrey Earnshaw |
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posted: 24 Apr 2013 14:12 from: Martin Wynne
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Hi Godfrey, I can't reproduce this, and as far as I know there are no changes in 207a which would cause it. I've tried both Sleep and Hibernate on Windows XP and Windows 7. Can you say a bit more about your system and your power settings? What other programs do you have running at the same time? Do they restore ok? What happens if you start Templot as far as seeing the GO button but leave it sitting there unclicked? Does Templot restore ok from there? Anyone else seeing this? Thanks for your kind words. regards, Martin. |
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posted: 24 Apr 2013 14:21 from: JFS
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Can I ask what OS we are talking about? I had a similar query from one of my users and it uniquely affects him - no one else. He happened to be using Vista 64 Bit (and, of course, regretting it!) Regards, Howard |
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posted: 24 Apr 2013 16:26 from: Godfrey Earnshaw
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undefinedHi MartinI have had my machine shut down for a couple of hours.I read you message and tried what you said, leaving the machine in limbo waiting for the "Go" button to be pressed until it went into "sleep" mode.I left it for a few minutes and revived it. The same error came up immediately without going into Templot.The system is as below: Generally the only other apps that are typically open are Google Chrome and possibly Excel. I don't appear to have any problems with anything else. All the best GoddersStop PressI have just cancelled the error message and tried to start Templot but it thinks it's already running by asking if I want to run another session. However, |
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Attachment: attach_1594_2203_Operating_System_Details.png 378 | |||
Last edited on 24 Apr 2013 16:34 by Godfrey Earnshaw |
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posted: 24 Apr 2013 16:46 from: Martin Wynne
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Godfrey Earnshaw wrote: undefinedtried what you said, leaving the machine in limbo waiting for the "Go" button to be pressed until it went into "sleep" mode.I left it for a few minutes and revived it. The same error came up immediately without going into Templot.Hi Godfrey, That's very strange, because at that stage most of the program is not yet initialized or running. I'm baffled. Below is the download for 206d again. I have reset the server to allow it to run. Could you please try it and see if you get the same problem? Thanks. Anyone else seeing this? regards, Martin. edit: 206d removed and server reset to 207a |
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posted: 24 Apr 2013 16:54 from: Paul Boyd
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Hi MartinAnyone else seeing this?Just so you know someone else is reading this thread, no, I've not seen this problem with 2.07a Access violations with Templot do ring a bell though - I'm sure they've popped up in Templot Club previously at some point. Cheers |
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Last edited on 24 Apr 2013 19:02 by Paul Boyd |
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posted: 24 Apr 2013 17:04 from: Martin Wynne
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Paul Boyd wrote: Just so you know someone else is reading this read, no, I've not seen this problem with 2.07a Access violations with Templot do ring a bell though - I'm sure they've popped up in Templot Club previously at some point.Hi Paul, Thanks. Yes, almost all memory errors are reported as AVs, it doesn't necessarily mean that they are connected in any way. A programming error should be reproducible on different computers, if not necessarily all of them. That's why I need to know if anyone else is seeing this problem. regards, Martin. |
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posted: 24 Apr 2013 17:13 from: Godfrey Earnshaw
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Martin I installed 206d as requested did exactly the same, that is waited at the "Go" screen and after short sleep woke it pressed "Go" and it happened again, error message attached, no sign of Templot running except in Task Manager - Process Explorer, where it appears to be loaded. cheers Godders |
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Attachment: attach_1596_2203_Error_message_with_version_206d.png 281 | |||
posted: 24 Apr 2013 17:46 from: JFS
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Martin, No I am not seeing this - and I leave Templot running for weeks on end during which my machine must sleep hundreds of times. I am using Win 7 64b. It sounds like this is an OS issue - a quick Google on "Access violations after hibernate" produces an interesting crop of stuff! Godfrey - what happens if you have, say, half a dozen apps running when your machine sleeps? Do others have the issue and/or does that change how Templot reacts? Cheers, Howard. |
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posted: 24 Apr 2013 18:03 from: Godfrey Earnshaw
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JFS wrote: Martin,Hi Howard It doesn't matter how many apps I have running. I used to just leave loads open now since this latest installation and the error message I just try and keep them to a minimum, normally Templot and Google. The weird thing is I can use Templot as long as I don't leave it but if I leave it and use another app for a while or let it go to sleep, Bingo. Cheers Godders |
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Last edited on 24 Apr 2013 18:04 by Godfrey Earnshaw |
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posted: 24 Apr 2013 18:16 from: JFS
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Hi Godfrey - just another thought - when did Windows last update itself? Perhaps there was a co-incidence of updates? Cheers, Howard |
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posted: 24 Apr 2013 18:20 from: Godfrey Earnshaw
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JFS wrote: Hi Godfrey - just another thought - when did Windows last update itself? Perhaps there was a co-incidence of updates?Hi Howard - normally I don't let windows update automatically. However, to answer your question it was today when I shutdown to see if I could clear the problem by doing a full shutdown. It was happening before that. CheerGodders |
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posted: 24 Apr 2013 18:23 from: Martin Wynne
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Godfrey Earnshaw wrote: I installed 206d as requested did exactly the same, that is waited at the "Go" screen and after short sleep woke it pressed "Go" and it happened again, error message attachedHi Godfrey, Thanks for that. 206d was not doing this before? In which case something must have changed on your system, because the program is the same. Have you tried Hibernate instead of Sleep? The settings are at Control Panel > Power Options > Choose what the power buttons do > Sleep button. You probably need to restart Windows after changing the setting. regards, Martin. |
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posted: 24 Apr 2013 20:03 from: Rob Manchester
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Martin, Sleep works fine on my system with no effect on 2.07a. Windows 7/32bit 4GB RAM. Rob |
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posted: 24 Apr 2013 20:34 from: Godfrey Earnshaw
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Martin Wynne wrote: Godfrey Earnshaw wrote:Have set it to hibernate as advised seems to have cured it. Will play with it for a bit and set it back to sleep. So hopefully it is sorted. I'll let you know if anything changes. Thanks everybody for your help and interest.I installed 206d as requested did exactly the same, that is waited at the "Go" screen and after short sleep woke it pressed "Go" and it happened again, error message attachedHi Godfrey, Cheers Godders |
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posted: 25 Apr 2013 13:31 from: Godfrey Earnshaw
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It's back again. This morning left it to make breakfast, exactly the same problem. Have changed back to sleep settings, without shutdown. Have just left it for an hour, problem gone again. I'm going to try later on my laptop. Laptop has 206d and hibernates. Cheers Godders |
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posted: 2 May 2013 21:10 from: dave turner
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Martin I'm running Windows Vista 7 32bit Service Pack 2 Dell Inspiron 1545 4GB. I haven't found any issue. I also run Norton and note that at the latest Templot update Norton didn't block the installation. Regards Dave |
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posted: 3 May 2013 08:20 from: Godfrey Earnshaw
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Hi Dave Thanks for your continued interest. The problem still exists on my Desktop; my laptop is OK with 2.07.a.Templot error message on the desktop is triggered only by inactivity of Templot. I have turned sleep and hibernate off. If I leave it untouched for 15/20 minutes then next time I try to use certain menu functions, up pops the error message. Interestingly If I, "Save all Templates" first comes the error message, then after acknowledgement, I can continue to save my work. However, to continue working I have to exit and restart Templot. I'm perplexed. Cheers Godders |
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