Templot Club Archive 2007-2020                             

topic: 451Templot and 3/4GB of ram
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posted: 6 Jun 2008 01:59

from:

richard_t
 
Nr. Spalding, South Holland - United Kingdom

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I've just upgraded my machine with an extra 2GB of RAM, to bring it up to a total of 4GB. As it's only Windows XP 32 bit it only sees 3GB (well 2.93GB) - but it was a lot cheaper to buy the extra 2GB rather than just a 1GB (and I'll probably be upgrading to 64-bit Vista at some point.)

But since installing the RAM, Templot crashes on startup. I get the Templot will be starting soon message then the standard XP "TemplotZero.exe has encountered a problem and needs to close" window. If I hit don't send to the error report, I get a lot of Access Violation at address 005BB8001 in module 'TemplotZero.exe'. Read of address 000002D8.

Any ideas before I rip the RAM out again :-(

Richard.

posted: 6 Jun 2008 02:42

from:

Stewart McSporran
 
 

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I can't help with your specific issue, but I've been running Templot on a 4GB, 32bit XP Pro machine for the past ten months with no problems.

Stewart

posted: 6 Jun 2008 09:31

from:

Glen Suckling
 
Oswego - New York USA

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richard_t wrote:
I've just upgraded my machine with an extra 2GB of RAM, to bring it up to a total of 4GB. As it's only Windows XP 32 bit it only sees 3GB (well 2.93GB) - but it was a lot cheaper to buy the extra 2GB rather than just a 1GB (and I'll probably be upgrading to 64-bit Vista at some point.)

But since installing the RAM, Templot crashes on startup. I get the Templot will be starting soon message then the standard XP "TemplotZero.exe has encountered a problem and needs to close" window. If I hit don't send to the error report, I get a lot of Access Violation at address 005BB8001 in module 'TemplotZero.exe'. Read of address 000002D8.

Any ideas before I rip the RAM out again :-(

Richard.

Richard,

I am no expert in this matter but I think that 005BB8001 is probably in the region between 3 and 4 GB which templot has discovered but XP cannot access. Back in the old days of DOS and 386 machines I used to have the same trouble with dBASE trying to write to the region between 640k and 1MB which DOS could not access. Computers have come a long way since then but some things never change.

Glen


posted: 6 Jun 2008 11:32

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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Hi Richard,

Sorry to hear you are having trouble. I don't think this is a Templot problem because I know other users like Stewart have been running Templot on XP computers with 4GB of installed RAM.

I think this is probably a Windows problem. Many times Windows throws a tamtrum after being automatically updated. See for example this topic from Dave Phillips:

topic 144 - message 728

In which he had the same Templot starting problem, but eventually posted:
Well I give up. Templot 91b launched successfully with Bootcamp last night. It failed to launch yesterday morning and all of a sudden decided to launch last night. Only difference between morning and evening was a MS Windows automatic install of a Daylight Savings Time patch and my return from vacation.

How is other software working after your memory upgrade?

regards,

Martin.

posted: 6 Jun 2008 12:36

from:

richard_t
 
Nr. Spalding, South Holland - United Kingdom

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Martin Wynne wrote:
Hi Richard,

How is other software working after your memory upgrade?

regards,

Martin.



The main application on that machine, Photoshop, is fine with the upgrade - and in fact was the reason for the upgrade!

Hmm...


edit: I've just downloaded version 0.74b - and although it's a bit slower to start up (there is a noticeable delay between "Welcome to Templot Screen" and the "Choose refresh mode" screen) it works.

 
Last edited on 6 Jun 2008 17:47 by richard_t
posted: 6 Jun 2008 22:14

from:

JFS
 
United Kingdom

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Re the memory issue, I also am no expert (who is on Windows) but I know with ME that if you have excess RAM installed you have to set a system parameter to ensure that it gets ignored. This is because some apps can "see" the memory which the OS cannot.  XP is very different kettle of fish but it might be worth search of the Microsoft KDB to to check what is needed.

Regards,

Howard

posted: 6 Jun 2008 22:38

from:

richard_t
 
Nr. Spalding, South Holland - United Kingdom

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Thanks - yes I've already tried turning PAE (Physical Address Extension) on and off, and the 3GB switch (which partitions the memory between user and system space differently) but to no avail. I'm not sure I want to go back to Templot 0.74b after the wonders of 0.91c!

posted: 6 Jun 2008 23:13

from:

JFS
 
United Kingdom

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It sounds like you have already tried all the options in the boot.ini. It will probably cure itself, otherwise perhaps VISTA will not be as bad as they all say it is!!

3GB of RAM eh? ... and they got to the moon and back with 32k!!

Regards,

Howard

posted: 6 Jun 2008 23:42

from:

Nigel Brown
 
 

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Just a long shot - do you need to increase the swap space?

Nigel

posted: 13 May 2009 09:43

from:

richard_t
 
Nr. Spalding, South Holland - United Kingdom

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Odd. I just tried Templot on the same machine today and it's working fine. I've installed nothing extra on this machine other than windows updates (in fact that's all I seem to be doing at the moment on various family member's computers.)

Not complaining - it now works on my main 'puter :D
Last edited on 13 May 2009 09:45 by richard_t
posted: 13 May 2009 10:25

from:

Martin Wynne
 
West Of The Severn - United Kingdom

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richard_t wrote:
Odd. I just tried Templot on the same machine today and it's working fine. I've installed nothing extra on this machine other than windows updates
Hi Richard,

It's not related to this, by any chance? You may have installed a PDF generator virtual printer?

 message 4756

I've come to the conclusion that the lack of a local printer driver is the cause of most Templot startup problems. For some reason it is much more critical in 091c than 074b -- I don't know why, the code is identical. :?

regards,

Martin.

posted: 13 May 2009 13:08

from:

richard_t
 
Nr. Spalding, South Holland - United Kingdom

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I did think that - but I'm pretty sure the printers were the same before the memory upgrade and after. I have a network printer generally, but there are MS office virtual printers installed on the machine.

(Shame I've got nothing to design at the mo :()

posted: 15 May 2009 10:13

from:

Andy G
 
 

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Hi Richard,
My symptoms were the same as yours but were definitely not related to memory - oh to have 4Gb RAM.  My machine would start 0.74 but not 0.91 and had the default printer set to a network printer.  Setting the default to a local pdf driver resolved the issue and I haven't seen it since.

Andy

posted: 20 May 2009 09:44

from:

gsmorris
 
 

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I have had almost the exact same problem with a very similar upgrade. However, The crash also affected windows booting by altering or loosing a registry address and I had to reinstall windows and the sme thing happend again. Being a fool I then had to repeat the process three more times. In the end I reformated the drive and reset up the computer.(martin thanks for the new key code). All was fine for about ywo weeks then a "windows Upgrade" for which read downgrade caused the same thing all over. Frustrating to say the least. I have yet to find or have got found a real solution, but with a number of recent XP and vista updates we have had a serise of similar problems at work with a range of software some even from microsoft themselves. I ahve asked my geeks (they call themseves that) at work to see what they can do for the work related software and I hope a solution is found by them. they are aware of the old mem expantion problems with386 and 486 computers.

 

The temp solution has been a new computer for me (comes with the job thankfully) and not beeing able to use Templot when away from home untill I get my old laptop working again a long weekend job and which together are the real !!

Gsmorris


richard_t wrote:
I've just upgraded my machine with an extra 2GB of RAM, to bring it up to a total of 4GB. As it's only Windows XP 32 bit it only sees 3GB (well 2.93GB) - but it was a lot cheaper to buy the extra 2GB rather than just a 1GB (and I'll probably be upgrading to 64-bit Vista at some point.)

But since installing the RAM, Templot crashes on startup. I get the Templot will be starting soon message then the standard XP "TemplotZero.exe has encountered a problem and needs to close" window. If I hit don't send to the error report, I get a lot of Access Violation at address 005BB8001 in module 'TemplotZero.exe'. Read of address 000002D8.

Any ideas before I rip the RAM out again :-(

Richard.




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