CrossOver on a Mac

[roythebus]

Hi all, trying to install the latest version on my applmacbook, have had to re-insatll Crossover to run it, managed to download Templot and it eventually goes to a page "contacting Templot" then freezes. It seems to want to install Templot as a Windows 64 bit application, has this changed from the old 32 bit application that used to work properly with Crossover. I couldn't work out how to get the free version with winebottler, some of this computer stuff is too much for me! Any ideas anybody?

 

[Martin Wynne]

@roythebus @Simon Dunkley

Hi Roy,

There is no change in Templot. It is a 32-bit Windows program, nothing has changed.

I believe you need to upgrade CrossOver to the latest version, or change a setting on the Mac. Maybe Simon can help?

I'm not best pleased with Codeweavers after they sent me an email virtually accusing me of using a pirated copy of CrossOver. I see on their forum that several other users got the same email and feel the same way.

(I use CrossOver on Linux -- I don't have a Mac so I can't help, sorry.)

cheers,

Martin.

 

[roythebus]

Thanks for that Martin. Crossover gave me the option of 64 bit Windows, I din't see the 32 bit option. i'll go back into it and see if I can change that setting. It used to work ok on my Mac but for some reason Wine/Crossover vanished recently.

 

[roythebus]

I've tried to reinstall Templot, it has downloaded ok, I've changed the setting to 32 bit windows 10, it starts to install then sticks on "contacting templot" then freezes. Could this be a new glitch? I've tried to contact Crossover but no reply yet from their help desk.

 

[roythebus]

Having tried that, it still freezes on the contacting Templot page, it's to the forefront of vrything and only by pressing the off switch will it disappear! I've deleted all the old Templot setup stuff, deleted Crossover and old wine files and reinstalled clean copies. Crossover reads Templot and half installs it, gets to the contacting Templot and freezes again.

 

[roythebus]

I now get this sort of error message, it's all gibberish to me and means nothing! What do I do with it? /Applications/CrossOver.app/Contents/SharedSupport/CrossOver/CrossOver-Hosted\ Application/wine64-preloader ; exit;





The default interactive shell is now zsh.


To update your account to use zsh, please run `chsh -s /bin/zsh`.


For more details, please visit https://support.apple.com/kb/HT208050.


Roys-MacBook-Pro:~ roysmacbook$ /Applications/CrossOver.app/Contents/SharedSupport/CrossOver/CrossOver-Hosted\ Application/wine64-preloader ; exit;


Usage: /Applications/CrossOver.app/Contents/SharedSupport/CrossOver/CrossOver-Hosted Application/wine64-preloader wine_binary [args





[Process completed]

 

[roythebus]

Right, the latest is that Codeweavers help desk are being helpful, they have downloaded the latest version of Templot on a few Mac machines of various ages and they say it freezes on all their version no matter what they try. It seems to load then goes to "contacting Templot" and that's it. I have to switch the mac off to get the message to go away. They seem happy to try a bug fix which I said ought to be ok with you as it's an open bit of software. It may be something that's crept in on the latest of your bug fixes.

They asked if there's an older version they could download for comparison.

 

[Martin Wynne]

It seems to load then goes to "contacting Templot" and that's it. I have to switch the mac off to get the message to go away.

@roythebus @Simon Dunkley

Hi Roy,

I have just tested again updating Templot on my Ubuntu/Linux/CrossOver system and it is working fine. No problem at all. I knew there wouldn't be because I had tested it recently.

However, please try this. When the "Contacting Templot" message has been showing for a minute or two, drag that message window down the screen. It is very likely that the next dialog for installing the Templot update is hiding behind it.

This has been a constant problem with CrossOver for all the years I have been using it on two different computers. With all Windows programs, not just Templot. CrossOver simply doesn't handle Windows modal dialogs properly. It will keep opening new dialogs behind existing ones.

If that doesn't work on a Mac, I'm sorry about that but I'm getting a bit fed up with this. There is no bug, and nothing has "crept in" as you put it. There is no change in the latest update, and it's working fine.

Templot is my hobby project. I'm happy for others to use it free of charge, subject to the terms of use:

https://85a.uk/templot/companion/terms_of_use.php

but it comes without any warranty of any kind. It is a 32-bit Windows executable program. It is up to anyone wanting to use it to get it running on their system, not me.

I have no idea what you said would be "ok with me", but I strongly suspect that it wouldn't.

But for the next program update I will move the splash startup dialog to the corner of the screen.

cheers,

Martin.

 

[roythebus]

Hi Martin, thanks for that, I'll give it a try and let the Crossover people know what you think the problem is. I fully understand it's a hobby thing with you.

 

[roythebus]

I tried what you suggested bu the dialogue box is stuck firmly in the middle of the screen, it won't move even though all the other icons on the screen can be moved. The only way to get rid of it is to switch the machine off. I'll leave it to Codeweavers to sort out! Meanwhile I'll see if my old Windows machine will still work.

 

[Martin Wynne]

@roythebus

Hi Roy,

If it won't respond, try pressing the ESC key on the keyboard. I assume Macs have an Escape Key? (top-left on Windows keyboards). It might then close, or become movable.

I included an extra escape function in Templot specifically for the situation where CrossOver locks up on modal dialog boxes. It's fine on Linux, but I keep hearing tales of woe on Macs. But I know several Templot users do apparently use CrossOver successfully on Macs. @Simon Dunkley

If no joy immediately, try waiting a while and then pressing ESC again.

I don't understand why the dialog won't move? I know nothing about Macs, but I assume dialogs can be moved about in the same way as on Windows by dragging the top bar? There is nothing in Templot to stop it moving.

If it won't move, try making it very small by dragging the edges. I assume that works on a Mac?

If you contact Codeweavers, tell them it works fine on their Linux version of CrossOver, so they obviously do know how to make it work.

If still no joy, put the Mac in the bin, and get a Windows computer.

cheers,

Martin.

 

[roythebus]

I'll give that a try as well, otherwise I'm just seeing if my old windows machine will still work. At the moment it's been updating for the last 30 minutes or so!

Meanwhile Codeweavers say this:
It seems like the window that Martin is talking about is frozen on the spot. I cannot get it to move either. There is a command called “Missions Control” that reveals all windows that are open, and should show windows behind other windows, including ones that CrossOver creates for applications being opened through it.

**HOW TO OPEN MISSION CONTROL**
https://support.apple.com/en-us/HT2...eft or right with,Left Arrow on your keyboard.

Does not look like there are any windows opening behind the “Welcome To Templot” window showing “Contacting Templot . Com
We have had issues in the past with programs opening windows behind other windows. But it has become more application specific now, rather than overall.

**To close out of Templot without force restarting the machine, you can click on the apple logo in the top left corner of the screen and select “Force Quit…” and force quit any “wine64-preloader” applications that are open in the list."

Thanks for your help anyway Martin. Info from Codewavers may be helpful to anyone else who has problems in future!

 

[Martin Wynne]

@roythebus

Hi Roy,

Have you asked Codeweavers to try Templot in their Linux version of CrossOver?

It works fine there, so they should be able to work out what is going wrong in the Mac version of CrossOver.

In the next update I'm going to provide a means on Wine to by-pass Templot accesing the internet. This never-ending problem with CrossOver on a Mac is driving me nuts.

There will be some other means to prevent use of out-of-date versions of Templot on Wine. Such as maybe a time limit of say 3 months after which you will have to download it again in order to continue using it.

cheers,

Martin.

 

[roythebus]

Yes I've asked them to do that. Having tried all the above I still get the screen frozen when it gets to "contacting Templot".

the old windows machine is still updating...

 

[roythebus]

This problem is driving me nuts too!! I wonder if it would work just using the free version of Wine if I can remember how to set that up.

 

[roythebus]

Too complicated for me to understand!